Question Worst cell phone signal

[fixit777]

I have a Samsung A25. My carrier is Bo*st Mobile.

The signal strength is -100 to -109 dBm. Considered poor signal (1 to 2 bars)

I can not make a phone from my home.

What if I had to call an ambulance?

They replaced the SIM card. No change.

I plan on going on Monday to ask them to unlock my phone so I can get another carrier.

Some other consequences include google map directions giving bad information so I have to pull over and ask someone
for help.

Someone told me that I have to have paid so much on my contract.

I feel like they have stolen some of my money.

I have a lot of experience following the chain of commmand upward.

What do you think?

 

[Windroid 2483]

I can usually make calls fine, even with one bar. Might the problem be your phone, rather than the carrier's signal itself? Maybe your phone's antenna is defective, or something.

 

[fixit777]

Look up signal strength. You can learn a lot.

I just found out there is not a way to give a review for Boost Mobile on google or yelp.

You also can not contact any executive officers.

 

[Windroid 2483]

Look up signal strength. You can learn a lot.

I'll re-word the question: It the signal strength low just because it's low? Would it be low on any phone, in your location, with your carrier? Or is it low because there's somthing wrong with the phone itself? Have you trested this on another phone, or somthing?

 

[fixit777]

I'll re-word the question: It the signal strength low just because it's low? Would it be low on any phone, in your location, with your carrier? Or is it low because there's somthing wrong with the phone itself? Have you trested this on another phone, or somthing?

The signal strength is low because Boost Mobile does not invest in what it takes to have good service. I am a retired chemist.

I love to do research.

 

[B. Diddy]

What does their coverage map show for your address? https://www.boostmobile.com/coveragemap_xp

Bear in mind that Boost is an MVNO that is intended for the budget-minded. As such, they won't have mammoth resources to build out their network like one of the Big 3 US carriers.

Also, please be aware that virtually every member here is really trying to help others in earnest, so we encourage collegiality and discourage snarkiness. Windroid 2483's question was a reasonable one from my experience, because certain phones or their firmware will report signal differently than others

 

[Laura Knotek]

Did you have a different carrier before you got Boost Mobile? If so, which one and how was their signal? Sometimes particular carriers just don't work in some locations. I used AT&T for many years, starting when it was called Cingular. Then one day it just stopped working. It wasn't the SIM or the phone because a new SIM and a different phone weren't any better. I ended up changing carriers to Verizon.

 

[fixit777]

You are right.

But my point is that Boost Mobile does not care that I can rarely make phone calls.

I had my best service with AT&T.

I will try to simplify it.

Say you went to a garage sale.

You saw 2 walkie talkies for sale for $20.

You asked the seller if they worked.

They said they did.

You went home and found out that they worked 30% of the time.

How would you feel?

I have much experience as a manager.

When you lie to customers, you lose customers.

And they tell other "potential customers."

 

[Laura Knotek]

You are right.

But my point is that Boost Mobile does not care that I can rarely make phone calls.

I had my best service with AT&T.

I will try to simplify it.

Say you went to a garage sale.

You saw 2 walkie talkies for sale for $20.

You asked the seller if they worked.

They said they did.

You went home and found out that they worked 30% of the time.

How would you feel?

I have much experience as a manager.

When you lie to customers, you lose customers.

And they tell other "potential customers."

That's the issue. It's not bad customer service when the carrier doesn't have a good signal where you live. They can't simply put a tower in your yard. You'll just need to switch to a carrier that has a strong signal where you live.

 

[B. Diddy]

This reminds me of when I used to have Verizon a long time ago, supposedly the best carrier at the time. I'm in the heart of the Silicon Valley, where you'd expect great coverage, but it was terrible with Verizon. I gave feedback to them about this, but they didn't really care, so I switched to T-Mobile and haven't looked back.

Deciding on a carrier or MVNO is very much caveat emptor, so as you say, research is important. One of those bits of research is to check how well the coverage is in the intended area. That can be by using the carrier's coverage map, or crowdsourced services like Opensignal.

 

[dpham00]

First and foremost, In the USA, if you need an ambulance then call 911. The law in the USA requires all carriers to accept 911 calls on all phones even phones without a SIM card.

With regards to your signal. Try using WiFi calling.

here are instructions

Turn on Wi-Fi Calling on Galaxy phones

Wi-Fi Calling lets you make calls from your Galaxy phone using only a Wi-Fi signal.

www.samsung.com

I did a quick Google search and found that someone was able to use the a25 on boost with WiFi calling.

https://www.reddit.com/r/BoostMobile/comments/1ex6zci/samsung_galaxy_a15_a25_or_a35_with_wifi_calling

Worse comes to worse, return the phone to boost( check the return policy requirements) and go to a carrier that works well, you mentioned att works well so that may be a good option.

 

[mustang7757]

Thread has run its course

[Thread closed]